Making decisions as a group is often the best option:; After all, two or more heads are better than one. However, when groups make decisions, they are susceptible to a phenomenon known as groupthink. Keep reading to learn more about groupthink and discover how to avoid it.
What Is Groupthink?
Groupthink, a term coined by research psychologist Irving Janis in 1972, occurs when a group of well-meaning people makes bad decisions because they base their judgment not on actual facts, but on the need to conform to the group or, more specifically, to the group leader.
If not addressed, groupthink can lead to bad decisions, stifle innovation, and promote a sense of overconfidence and complacency.
Pay Attention to This Red Flag
Groupthink is the main ingredient IN some of history’s worst decision-making. For example, a famous case of groupthink is the Bay of Pigs Invasion, one of the greatest foreign policy failures in the history of the United States.
There is a mental red flag that almost always signals that groupthink is occurring. That red flag is self-censorship, or the tendency of individuals to avoid expressing ideas that don’t conform with the views that the group has embraced.
Whenever you catch yourself or a member of your team self-censoring, it’s time to take stock of the situation and admit that groupthink may be occurring. If you act on time, you will be able to correct the course before mental conformity becomes the norm in your organization.
How to Prevent Groupthink
Business owners and team leaders must beware of groupthink. If everyone you work with seems to agree with you all the time, you may have an ongoing case of groupthink in your organization. These are some ideas you can apply to promote diversity of views in your team.
- Encourage dissent. Welcome diverging opinions and make it safe for others to voice them
- Assign a Devil’s advocate. When discussing a specific issue, ask a team member to articulate a view runs counter to what is considered conventional wisdom in your organization
- Ask an expert. If a decision is particularly important, you can consult with an expert who can give you an independent view of the issue at hand.
- Take a step back. If you feel that your presence looms too large over your team, pause your active involvement for a while to allow them to reach their own conclusions
About The Pomona Chamber of Commerce
At the Pomona Chamber of Commerce, our mission is to keep you up to date with the most relevant developments in business management and administration so you and your company can take advantage of new opportunities.