Thanks to social media and its deluge of information the term “critical thinking” is becoming an increasingly popular term. But what is critical thinking and why it matters in the workplace? This is a metacognitive process, that is, a way of thinking about the way we think. Critical thinking helps us evaluate information more accurately…
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Whether in person or online, it can be difficult to capture everyone’s attention during a meeting. Here are some strategies to keep your meetings engaging so that your team can achieve success — and have some fun in the process. Identity the Dynamics at Play Every team has its own dynamics. Friendships and bonds are…
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If you tend to overanalyze things, chances are good that you and the teams you lead suffer from “analysis paralysis.” In this post, we explain some easy ways to combat this tendency and keep your organization moving forward. Accept that You Won’t Always Know Everything Uncertainty is one of the main causes of analysis paralysis.…
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The importance of customer service skills to the success of your business just can’t be overstated. In this post, we discuss five basic customer service skills and give you tips on how to foster them throughout your organization. 1. Empathy Psychologists define empathy as the ability to recognize, understand, and share other people’s emotions. Empathy…
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Leading during a crisis is one of the toughest tests you can face. From setting the right tone to strategies to create a plan to overcome the crisis, these five tips will give you all the insights you need. 1. Set the Tone Level-headed, determined and informed, leaders set the tone and determine how their…
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No matter how good your business ideas are. You still have to know how to persuade investors, colleagues, and employees to share your vision. Keep reading to discover three tactics backed by science to be more persuasive. 1. Don’t Underestimate the Power of Peripheral Cues According to an influential 1986 study titled “The Elaboration Likelihood Model…
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Are you a perfectionist? If the answer is “yes”, there’s no shame in wearing your perfectionism as a badge of honor as long as your quest for perfection doesn’t prevent you from getting things done. With that in mind, in today’s post, we talk about productivity for perfectionists. Some people think that productivity and perfectionism…
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Your business pitch is one of the most important components of your entrepreneurial toolbox. Keep reading to learn how to craft the perfect business pitch, from telling a story to closing in a way that leaves the other person asking for more. 1. Tell a Story Numbers help persuade but stories grab our attention, and…
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Making decisions as a group is often the best option:; After all, two or more heads are better than one. However, when groups make decisions, they are susceptible to a phenomenon known as groupthink. Keep reading to learn more about groupthink and discover how to avoid it. What Is Groupthink? Groupthink, a term coined by…
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Reports show that phishing attacks are on the rise. Are you ready to protect yourself and your organization from these sophisticated attacks? In this post, we show you everything you need to know about how to deal with phishing emails. What Is Phishing? Phishing is a type of scam where cybercriminals contact you (usually by…
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